Important: This policy is provided for transparency and should be reviewed by qualified Kenyan legal counsel before being treated as Zerivon Africa’s final legal notice.
1. Who we are
Zerivon Africa Limited (“Zerivon”, “we”, “us” or “our”) is an integrated execution platform based in Nairobi, Kenya. For questions about this policy or our handling of personal data, contact muigai@zerivon.africa or telephone +254 757 808 808.
2. Scope
This policy explains how we handle personal data received through this website, email, telephone, WhatsApp Business and related business enquiries. It is intended to reflect the principles of Kenya’s Data Protection Act, 2019 and applicable regulations.
3. Information we may collect
- Identity and contact information, such as your name, email address and telephone number.
- Professional information, including your organisation, role, area of interest and the nature of your requirement.
- Correspondence and information you choose to include in an enquiry.
- Limited technical and security information that may be generated by our hosting infrastructure, such as IP address, device or browser information and access logs.
4. How information is collected
We collect information when you contact us directly or submit an enquiry. The current website form uses your device’s email application and does not itself store the form submission in a Zerivon website database. Third-party communication services you choose to use, including email and WhatsApp, process information under their own terms and privacy notices.
5. Why we use personal data
- To respond to enquiries and assess potential requirements.
- To communicate about requested services or prospective engagements.
- To establish, manage and perform business relationships.
- To protect the security, integrity and lawful use of our website and communications.
- To meet legal, regulatory, accounting and record-keeping obligations.
6. Legal grounds
Depending on the context, we process personal data with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with a legal obligation, or for legitimate interests that do not override your rights.
7. Sharing and international processing
We may share information with authorised personnel and service providers that support communications, hosting, professional advice or business operations, subject to appropriate confidentiality and data-protection safeguards. Where personal data is processed outside Kenya, we seek to apply safeguards required by applicable law.
8. Retention and security
We retain personal data only for as long as reasonably necessary for the purpose collected, applicable legal obligations, dispute management and legitimate business records. We use proportionate organisational and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.
9. Your rights
Subject to applicable law, you may request access to personal data we hold about you, correction of inaccurate data, deletion of data that is no longer required, restriction or objection to certain processing, and information about data use or transfers. You may also withdraw consent where consent is the basis for processing.
10. Cookies and external links
This website does not currently use advertising or analytics cookies. Essential technical functions or hosting security may still use limited device or request information. Our website may link to third-party services; their privacy practices are governed by their own notices.
11. Complaints and updates
Please contact us first so we can address any concern. You may also have the right to complain to Kenya’s Office of the Data Protection Commissioner. We may update this policy to reflect changes in our services, technology or legal obligations; the effective date above will be revised when we do.